Privacy Policy
Fio Wealth Pty Ltd (ABN 74 703 374 565), trading from Melbourne VIC, is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information only where it is reasonably necessary for our professional business and consulting services. This may include your name, email address, business details and any information you provide when contacting us or requesting a quote. We collect information directly from you wherever practicable.
2. Purpose of Collection
We use your personal information to:
- Provide business and consulting services to you;
- Respond to enquiries and prepare quotations;
- Communicate with you about our services;
- Meet our legal and regulatory obligations.
3. Use and Disclosure
We do not sell, rent or trade your personal information. We only disclose personal information to third parties where necessary to deliver our services, where required by law, or with your consent. Any third-party service providers we engage are bound to handle your information in accordance with this policy.
4. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes appropriate technical and organisational safeguards. When information is no longer required, we take reasonable steps to destroy or de-identify it.
5. Access and Correction
You may request access to the personal information we hold about you, and request correction of any information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us at ceo@fiowealth.online. We will respond within a reasonable timeframe.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve your browsing experience. You can adjust your browser settings to refuse cookies; however, some features of the website may not function fully as a result.
7. Overseas Disclosure
We generally store and process personal information within Australia. If we ever need to transfer personal information overseas, we will take reasonable steps to ensure the recipient handles it in accordance with the Australian Privacy Principles.
8. Notifiable Data Breaches
If a data breach occurs that is likely to result in serious harm to individuals whose information is involved, we will assess the breach and comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
9. Complaints
If you believe we have breached this policy or the Australian Privacy Principles, please contact us at ceo@fiowealth.online with details of your complaint. We will investigate and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page. This policy was last updated in 2025.
Contact Us
For any privacy-related queries, please contact Fio Wealth Pty Ltd:
Email: ceo@fiowealth.online
Website: https://fiowealth.online